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Managed IT Support | Confidence IT
Managed IT Support Services

HERE TO HELP YOU

Our expert, friendly technicians take pride in providing exceptional IT managed support and services. These IT support services can be provided as a fully managed service or as an extension of your existing IT department.

Outsource your IT support to Confidence IT and you’ll have the power of an expert IT department available on-demand, without the overhead.

Your IT infrastructure is crucial to your business. We make it our priority to keep your IT operational and running smoothly so you can focus on running your business

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Your Trusted IT Partner

IT Helpdesk

Our expert technicians are here to help your business with all of your IT needs and requirements. Contact us via phone, email or online portal.

Device Monitoring

Our software monitors your business’s workstations, servers and networking equipment to help spot and resolve issues before they affect your business.

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Always Protected

We include anti-virus with all of our support contracts to make sure your devices are always protected from threats harmful to your business.

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Onsite Support

All of our technicians are CRB checked and available for onsite support when required or on a schedule.

Asset Management

All devices are catalogued to provide detailed reports on hardware and software statistics.

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Software & Hardware

We recommend and supply any software or hardware your business needs.

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Managed IT Support | Confidence IT
DID YOU KNOW

Outsourcing your IT will cost less and provide a more diverse IT strategy.

Why Us?

WHAT DO WE OFFER?

It’s rare that two clients have the exact same IT support requirements. We’ll look at your infrastructure, listen to what you need, then provide a bespoke package tailored to your business.

Our managed IT support contracts cover remote and on-site support for desktops, servers, and network equipment. We also include regular maintenance of all systems, pro-active monitoring, managed security and patch management. Together with scheduled site visits, change requests and full support of cloud IT platforms.

Our key objective is to keep your IT running smoothly and to prevent problems from disrupting your business.

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Complete Managed IT Services

OUR ‘CAN DO’ APPROACH

When choosing an IT provider you need to be confident that they are able to provide the right level of support needed for your business.  You need a team of experts with the right skills and attitude to cope with your day to day and ongoing IT requirements.

Confidence IT has decades of experience throughout the team and are confident to take on any IT challenge of business might have.

Some of the solutions we provide are…

  • All Microsoft Client and Server Operating Systems
  • All Microsoft Client & Server Applications & databases – including CRM, Dynamics, SharePoint
  • Countless third party applications
  • All brands of firewall and network switch configuration
  • Advanced network security and monitoring
  • Comprehensive Backup, Disaster Recovery and Business Continuity Solutions
  • Managed Internet Connectivity
  • VLAN design and implementation
  • VoIP and telephony solutions

  • Advanced Client and Server security
  • Process Automation and Optimisation using technology
  • Network cabling projects
  • CCTV and door entry solutions
  • Hardware repairs
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Why Outsource Your IT?
Saving Money | Confidence IT

More Resources, Lower Cost

Outsourcing your IT is a great way to save money on hiring staff.  No need to pay pensions or find cover for sick days or holidays. Our team of technicians are always ready to help your business with any IT issues.

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Diversify your IT Strategy

It is our job to make sure you’re using the best technologies for your business.  We research, advise and implement the software and hardware needed to keep your business performing at it’s best.

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Protection and compliance

Your business needs to be safe from threats and compliant with data protection laws, which is why our team keep on top of your IT policies and firewalls.  We also help with your backup and disaster recovery plans should you ever need them.

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Safesmart | Confidence IT
Case study

SAFESMART

Safesmart provide fire safety and health & safety software and services, and their clients are in many different sectors ranging from national multi-site retailers to small primary schools.

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Asset Management

IT Asset

Management

Keeping track of your IT hardware and software assets is crucial to maintaining compliance and business continuity.

As part of our Managed IT Support contracts, you will get detailed reports of your IT infrastructure to help make more informed decisions when replacing or upgrading IT equipment and help keep you compliant with international standards and regulations.

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Stay Connected

Networking

&

connectivity

Your internal network infrastructure and internet connectivity are a vital part of your business and you need your network to be working whenever you are. Having the right equipment, software and packages for your network is crucial for maintaining business continuity and proficiency.

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BLOGS FROM

CONFIDENCE IT

testimonials

What our clients’ say

OUR PARTNERS