Managed IT Support Services
HERE TO HELP YOU
Our expert, friendly technicians take pride in providing exceptional IT managed support and services. These IT support services can be provided as a fully managed service or as an extension of your existing IT department.
Outsource your IT support to Confidence IT and you’ll have the power of an expert IT department available on-demand, without the overhead.
Your IT infrastructure is crucial to your business. We make it our priority to keep your IT operational and running smoothly so you can focus on running your business
Your Trusted IT Partner
IT Helpdesk
Our expert technicians are here to help your business with all of your IT needs and requirements. Contact us via phone, email or online portal.
Device Monitoring
Our software monitors your business’s workstations, servers and networking equipment to help spot and resolve issues before they affect your business.
Always Protected
We include anti-virus with all of our support contracts to make sure your devices are always protected from threats harmful to your business.
Onsite Support
All of our technicians are CRB checked and available for onsite support when required or on a schedule.
Asset Management
All devices are catalogued to provide detailed reports on hardware and software statistics.
DID YOU KNOW
Outsourcing your IT will cost less and provide a more diverse IT strategy.
Why Us?
WHAT DO WE OFFER?
It’s rare that two clients have the exact same IT support requirements. We’ll look at your infrastructure, listen to what you need, then provide a bespoke package tailored to your business.
Our managed IT support contracts cover remote and on-site support for desktops, servers, and network equipment. We also include regular maintenance of all systems, pro-active monitoring, managed security and patch management. Together with scheduled site visits, change requests and full support of cloud IT platforms.
Our key objective is to keep your IT running smoothly and to prevent problems from disrupting your business.
Complete Managed IT Services
OUR ‘CAN DO’ APPROACH
When choosing an IT provider you need to be confident that they are able to provide the right level of support needed for your business. You need a team of experts with the right skills and attitude to cope with your day to day and ongoing IT requirements.
Confidence IT has decades of experience throughout the team and are confident to take on any IT challenge of business might have.
Some of the solutions we provide are…
- All Microsoft Client and Server Operating Systems
- All Microsoft Client & Server Applications & databases – including CRM, Dynamics, SharePoint
- Countless third party applications
- All brands of firewall and network switch configuration
- Advanced network security and monitoring
- Comprehensive Backup, Disaster Recovery and Business Continuity Solutions
- Managed Internet Connectivity
Why Outsource Your IT?
More Resources, Lower Cost
Outsourcing your IT is a great way to save money on hiring staff. No need to pay pensions or find cover for sick days or holidays. Our team of technicians are always ready to help your business with any IT issues.
Diversify your IT Strategy
It is our job to make sure you’re using the best technologies for your business. We research, advise and implement the software and hardware needed to keep your business performing at it’s best.
Asset Management
IT Asset
Management
Keeping track of your IT hardware and software assets is crucial to maintaining compliance and business continuity.
As part of our Managed IT Support contracts, you will get detailed reports of your IT infrastructure to help make more informed decisions when replacing or upgrading IT equipment and help keep you compliant with international standards and regulations.
Stay Connected
Networking
&
connectivity
BLOGS FROM
CONFIDENCE IT
