A PHONE SYSTEM

TO SHOUT ABOUT

IT Services
Contact Us
Phone Systems | Confidence IT
Hosted Phone System

Keep your team and customers connected anywhere they are with a fully managed, fully featured, low cost hosted phone system.

Call Packages | Confidence IT
Call Packages

We have a simple and transparent approach to call packages.

CRM Integration | Confidence IT
Teams Direct Routing & CRM Integration

Make and receive calls using Microsoft Teams for complete unified communications or connect your CRM to access contacts faster and improve call tracking.

Hardware | Confidence IT
Phone Hardware

Choose from a wide range of SIP devices to make the most of your Phone System.

Phone Services

A phone system to shout about

Now is the perfect time to level up your business phone system!

Our hosted business VoIP phone system is the real deal, packed with excellent features that won’t cost you a penny extra.

We switched to a VoIP phone system over ten years ago and were blown away! It’s not just about how good it is, but also how much money it saves. We’ve also partnered with excellent providers to bring you a cutting-edge solution that delivers mind-blowing performance and features at a jaw-dropping price.

There are no tricks up our sleeves. We’re all about transparency. No hidden costs, no never-ending contracts, and guess what? There are no pesky UK call charges, either. Plus, we’ve got a friendly UK-based team ready and waiting to tackle any questions you throw our way or make any changes.

Contact Us
VoIP Phone System Benefits

Key benefits of our VoIP phone system:

  • Typical cost of £6 per user per month including all UK calls
  • Free migration and number porting
  • Seamless integration with Microsoft Teams
  • Hassle-free installation and dedicated UK based support team
  • No phones lines required
  • No lengthy contracts with terms to suit you
  • All non-Premium UK landline calls free

  • Fast migration with no interruption to your business
Contact Us
Phone Services

Why choose our 3cx VoIP phone system?

Looking for a killer phone system for your business?

Our cloud-hosted 3CX VoIP Phone System is the way to go!

Say goodbye to clunky hardware and costly maintenance. With cloud hosting, you can scale up or down easily as your business grows. Stay connected wherever you are with remote access and mobile apps. We’ve got all the cool features like call recording, video conferencing, and more. Plus, our voice quality is crystal-clear, and we take security seriously.

Don’t get stuck in the past. Choose our cloud-hosted 3CX VoIP Phone System and take your business communications to the next level!

Hosted Phone Services | Confidence IT

Simple call

forwarding & diverts

User web portal to configure availability, call routing and much more

Hosted Phone Services | Confidence IT

Presence Information

Your colleague availability at a glance

Hosted Phone Services | Confidence IT

Powerful voicemail

functionality

Easy to use with custom options for alerts and delivery

Hosted Phone Services | Confidence IT

Colleague chat

One-to-one or group chats just a few clicks away

Hosted Phone Services | Confidence IT

One-touch features

Custom actions or speed dials literally a touch away

Hosted Phone Services | Confidence IT

High quality voice

& video calls

Crystal clear audio and video without slowing down your internet access

Hosted Phone Services | Confidence IT

Advanced call routing

Direct dials, call queues, prioritised or hunt-based ring groups

Hosted Phone Services | Confidence IT

Digital receptionist

Automated reception to easily route your callers to the right place

Hosted Phone Services | Confidence IT

Company phonebook

Easy search for colleagues and contacts

Hosted Phone Services | Confidence IT

Call recording

& monitoring

Automated or manual call recording with listen-in and whisper features

Hosted Phone Services | Confidence IT

Video conferencing

& web meetings

One touch meet-now or schedule a web meeting with no client install required

Hosted Phone Services | Confidence IT

Mobile and PC apps

Access your extensions from anywhere on any device

Hosted Phone Services | Confidence IT

Seamless integrations*

Microsoft 365, CRM, Salesforce and bespoke integrations available

Hosted Phone Services | Confidence IT

Microsoft Teams

integration*

Your calls routing direct to the Teams client for true Unified Communications

Hosted Phone Services | Confidence IT

Reporting and statistics

Dashboards, scheduled reports and much more

Hosted Phone Services | Confidence IT

Fax server

Built-in fax-to-email feature so you can receive faxes direct to your inbox

Hosted Phone Services | Confidence IT

Website Chat

Add a chat box on your website to allow customers to instant message

* Free to use with the phone system, third-party licences are required

Contact Us
How Much Does VoIP Cost?

Business VoIP

phone system

calculator

Say goodbye to the hassle of endless phone calls and tedious research.

Try our calculator today and enjoy the benefits of streamlined communication at an affordable price.

Our business phone system pricing calculator is the easiest and most efficient way to get an instant quote that fits your budget.

Go To Phone System Calculator
VoIP Phone Systems | Confidence IT
Did You Know

Traditional PSTN and

ISDN phone lines will

be switched off in

2025.

Did You Know | Confidence IT
Call Package

We have a simple and transparent approach to

call packages

All UK landline numbers beginning 01, 02 & 03, and UK mobile calls are included at no additional cost. All other international or non-geographic calls are charged using our standard low rates, with call reports available each month giving you a breakdown of costs. We can also create bespoke packages with inclusive international minutes to suit your needs.

Hosted Phone Services | Confidence IT

Hosted Phone Systems

Hosted VoIP Phone Systems are more secure and will save you money.

Microsoft Teams Direct Routing

Microsoft Teams is well known as the market leading collaboration tool. Teams can also replace your desk phone or softphone by adding telephony functionality to provide a complete Unified Communications solution.

Our hosted phone system integrates seamlessly with Microsoft Teams using Direct Routing. You can get all the features of our mature phone system at a far lower cost than Microsoft’s own Enterprise Voice solution which also doesn’t have all the same features. See how it compares here

There’s no additional cost for this from us. All that’s needed is a Phone System licence assigned to your employees 365 user to enable Direct Routing, and a dedicated SSL certificate to ensure your phone calls are secure.

With no phone hardware required and no software deployment for softphones, this is simple and quick option to replace your existing PBX or VoIP service.

You can also have a mix of desk phones, softphones, and Teams calling to suit any business requirement or preference. Everything works seamlessly together!

Claremont High School | Confidence IT
Case study

CLAREMONT

HIGH SCHOOL

Read how Claremont High School saved money and upgraded their telecoms by upgrading to a hosted VoIP Phone system

Discover
Why Us?

Telephone options to suit

your needs and budget:

Whether you are looking for a headset to go with your PC softphone, A mobile app to take with you on the go, A  more traditional desk handset or a conferencing solution for your meeting room – the choice is yours, we have it all!

Softphone icon | Confidence IT
Softphone

A free integrated client for Windows, MacOS and Android/iOS smart phones, the 3cx soft phone allows you too easily manage calls from your desktop computer, on the go from your laptop, or out and about from your mobile.

Learn More
SIP Handsets Icon| Confidence IT
SIP Handsets

Traditional handsets range from entry level phones starting at £50 each, to mid-range elegant phones with colour displays, to ultra-elegant phones with large colour display and integrated webcam for video conferencing.

Learn More
Cordless Phone Icon | Confidence IT
Cordless and Conference

There are also a wide range of DECT cordless headsets or handsets available, and meeting room options from simple USB plugins to fully featured onference phones.

Learn More
FAQs | Confidence IT

Do I need To Change My Number To Move To A Hosted VoIP Phone System?

You don’t even have to change your number to move to phone services. Regardless of your current provider we can port your existing number(s) to a preferred phone service partner for you, seamlessly and without any downtime. There’s no need for a physical landline per number anymore so no more line rental costs!

You can also choose a geographic, non-geographic, or international numbers for you regardless of your location, and you can have as many as you like. There is just a very low monthly charge per number.

FAQs | Confidence IT

Is It Difficult To Move From One Hosted VoIP Phone System Onto Another?

Even if you’re already on a Voice over IP solution, we can move you to our platform without any fuss. From there we’ll give you all the brilliant functionality our solution has to offer and start saving you money without any compromise – what more could you ask for?

If you’re in contract, please still get in touch and we’ll be happy to look at options for you.

Read Our Full Page Of FAQs Here
5 Star Review

“phone system costs have significantly reduced. The school now saves over £25,000 over 5 years when compared to the previous phone system.”

Cliff Fernandes

5 Star Review
CONTACT US

Please note we cannot respond to support requests using this form. If you have a support query, please log a ticket with the helpdesk or call the support team on 01908 237007.

Not sure where to start?

Book your Free, no obligation consultation now. Remote or in-person consultations to discuss your IT requirements.

Confidence IT | IT Support Milton Keynes
testimonials

What our clients’ say

OUR PARTNERS