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Business Automation | Confidence IT
Business Automation Services





Business automation is the process of using technology to perform recurring tasks. This is not about replacing people; automation helps your staff focus on more meaningful and rewarding tasks. Not only does automation improve your business efficiency, but it also improves staff motivation and engagement!

We have years of development experience, ranging from simple scripting to business-critical applications to ISO27001 document control systems, and can provide guidance, planning, development, or deployment services for any project you may need assistance with. We can also provide our development services for existing or new applications as part of our Managed Service contracts or on an ad-hoc basis, whichever suits you best.

Our team is personable, friendly, and incredibly approachable, so not what you might expect!

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Business Automation | Confidence IT

31% of businesses have fully automated at least one function of their business

bespoke development solutions

Our development

services include:


We can create standalone VBScripts and PowerShell commandlets, or assist with any PowerShell scripting tasks you may need. These are quick and easy ways to perform mundane tasks without the need for human interaction or mistakes!


Do you have manual processes that someone has to do regularly? Whether it’s exporting data from third-party applications for emailing, collating data for reports, system alerts, file transfers, in fact pretty much any internal process you can think of, a Windows Service is probably the answer.

We can develop a Windows Service to perform exactly the process you need when you need it. Services can run constantly, timed, or be configurable via a user interface, and will do everything without you lifting a finger.


Many applications are database driven now and the databases must be managed effectively, for performance, capacity, backup, and disaster recovery. Failure to do so could be critical for your business operations.

We can review what you currently have, then collaboratively design and implement a management strategy to give you complete confidence in your business tools.


We have found that many businesses struggle to find applications to suit their needs exactly. Whether it’s automating manual processes, or running your complete business operations, a bespoke product can be the answer and usually costs less than you think.

We pride ourselves on our ability to understand your business operations and this helps us tailor our support services. This same understanding also allows us to work alongside you to review and streamline internal processes and procedures through automation.

These working partnerships have allowed us to develop, implement and manage a vast number of business-critical applications, mobile apps, and tools to improve staff performance, efficiency, and morale, which in turn drives business growth.

We can provide consultancy or development services to do just the same for your business, either as part of a Managed Service contract or on a ‘per-project’ basis.


We can host websites and web applications within our secure and robust hosting environment, which can be a full or partially managed service.

Our website management includes deploying new content management systems for you to configure, managing patches and updates, as well as active intrusion monitoring and hacking detection. We also offer database hosting using either MySQL or Microsoft SQL Server solutions and have excellent on and offsite backup systems in place so you don’t need to worry about your data.

We can also offer dedicated hosting servers in any configuration along with shared or dedicated IP addresses, whatever suits your requirements.

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Baileys Heating | Confidence IT
Case study

Bailey’s HEATING


Bailey’s Heating Company Ltd pride themselves on the quality of their work and their great customer service. They are a heating company based in Bedford, established in 2010. Bailey’s Heating Company Ltd specialise in domestic heating; natural gas, LPG and renewables.


Automation has more benefits than you may think

Business automation can only replace logical processes, so it’s a chance to re-analyse how your business operates to remove illogical or over-complicated processes that are typically inefficient or prone to (human) error! Other key benefits are:

  • Saves your employees’ time
  • Helps you reduce costs
  • Increases productivity
  • Makes business processes more efficient
  • Minimises errors
  • Standardises processes
  • Provides auditable records
  • Ensures compliance
  • Delivers a better customer experience
  • Increases scalability
  • Improves staff morale and engagement



Download Our FREE Whitepaper Today!

Are you ready to revolutionize your business with the transformative potential of automation? Don’t miss out on our comprehensive and insightful whitepaper that explores the wonders of automation and how it can turbocharge your organization’s productivity and success.

Download now to discover:

🚀 Key benefits of automation in streamlining operations and boosting efficiency

🚀 Real-world examples of tasks and processes that can be automated for maximum impact

🚀 How automation empowers your workforce to focus on higher-value, strategic initiatives

🚀 Insights into the future of work and the collaborative potential of humans and automation

Don’t let your business fall behind the curve! Embrace the automation revolution and unlock the full potential of your team.

Grab your FREE copy of our whitepaper today by clicking the link below.

Download Now

Join the automation revolution and take your business to new heights of productivity and success. Don’t wait – the future of work starts now!

Business Automation White Paper | Confidence IT

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